Effective Date: April 10, 2025

At Goa Rent Car Hub, accessible from https://goarentcarhub.com, your privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal data.

1. Information We Collect

When you visit our website or use our services, we may collect the following information:

  • Personal Information: Name, email address, phone number, pickup/drop location, travel date, and driving license details.
  • Booking Information: Selected vehicle type, rental duration, and payment preferences.
  • Communication Data: Messages sent via our contact forms, WhatsApp, or customer service channels.
  • Technical Information: IP address, browser type, location data (if allowed), and device information for analytics and security purposes.

2. How We Use Your Information

We use your information to:

  • Process your car rental bookings and payments.
  • Communicate with you regarding your booking, support requests, or offers.
  • Improve user experience and customer support.
  • Send booking confirmations, updates, and promotional offers (with your consent).
  • Comply with legal and regulatory requirements.

3. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share your information with:

  • Trusted partners such as payment gateways or customer service tools.
  • Local authorities if required by law.
  • Delivery personnel for vehicle drop and pickup coordination.

All third parties comply with data protection regulations.

4. Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience. These help us:

  • Understand user behavior through tools like Google Analytics.
  • Save your preferences and improve site performance.

You can disable cookies through your browser settings.

5. Data Security

We implement strict security protocols to protect your information:

  • SSL encryption on our website.
  • Restricted access to your data by authorized personnel only.
  • Regular website monitoring and updates.

6. Your Rights

You have the right to:

  • Request a copy of your stored personal data.
  • Correct or update inaccurate information.
  • Request deletion of your data (unless required for legal or transactional purposes).
  • Opt out of marketing communications at any time.

By contacting us via WhatsApp or submitting a form, you agree to receive service-related messages, including booking confirmations and customer support responses.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact us:

Goa Rent Car Hub
+91 8208915039
support@goarentcarhub.com
https://goarentcarhub.com